Privacy Policy
Last Updated: 12 February 2026
Information We Collect
When you use our energy monitoring services, we collect information necessary to provide and maintain the service. This includes:
- Contact information you provide when requesting service or creating an account
- Property address and electrical system details for installation planning
- Energy consumption data collected by monitoring sensors at your property
- Technical information about system operation and sensor performance
- Communications you send to our support team
How We Use Information
We use collected information to:
- Install and configure your energy monitoring system
- Provide ongoing monitoring services and system maintenance
- Generate consumption reports and alerts for your account
- Respond to support requests and service inquiries
- Improve our monitoring technology and service quality
- Comply with legal obligations and regulatory requirements
Data Storage and Security
Your consumption data is stored on secure cloud servers with encryption during transmission and at rest. We implement technical and organizational measures to protect information from unauthorized access, alteration, or disclosure.
Historical consumption data is retained for the duration of your service agreement to enable trend analysis and comparative reporting. You can request data deletion upon service termination.
Information Sharing
We do not sell your personal information or consumption data to third parties. We may share information only in these circumstances:
- With service providers who assist in system operation and maintenance
- When required by law or legal process
- To protect our rights or the safety of our customers
- With your explicit consent for specific purposes
Your Rights
Under Argentine data protection law, you have rights regarding your personal information:
- Access to information we hold about you
- Correction of inaccurate information
- Deletion of your data under certain circumstances
- Objection to certain types of data processing
- Data portability for information you provided
To exercise these rights, contact us at info@gananz.com with your request.
Cookies and Tracking
Our website uses cookies for functionality, analytics, and user experience improvements. You can control cookie preferences through the settings on our website. See our Cookie Policy for detailed information about cookies we use.
Changes to This Policy
We may update this privacy policy to reflect changes in our practices or legal requirements. We will notify you of material changes through your account email or prominent notice on our website.
Contact Information
For questions about this privacy policy or our data practices, contact:
Gananz
Av. del Libertador 1855
B1638BGE Buenos Aires, Provincia de Buenos Aires
Email: info@gananz.com
Phone: +54 11 2466 5172